| Design help | Usually none. You send print-ready artwork. If you don't have it yet, you find a designer separately, or you work from the factory's template, which is usually generic. | We're a packaging partner, not a design studio. We don't create brands or logos from scratch, but bring a high-res logo and background colour and we'll turn it into print-ready files. If you already have artwork, we check it before it goes to print. |
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| MOQ flexibility | Often higher than the listing suggests. Quotes are per print plate, per colour, per size, and the sample MOQ and production MOQ are different numbers. | Paper bags from 1,000. Coffee cups and pouches from 5,000. Other customised lines generally from 10,000. Vacuum bags are stock, no print MOQ. Higher quantities lower the unit price. |
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| Communication | Across time zones, often in a second language, across multiple chat threads. Workable if you have the time and the patience. Slower if you do not. | One team on WhatsApp, in the same time zone. We reply within three business days, usually sooner. One conversation, not five. |
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| Lead time | Production can be quick. Shipping and customs add three to six weeks on top. Mistakes restart the clock, and you are the one finding out at the port. | Six to eight weeks from mockup sign-off, all in. We tell you the timeline up front, not after you commit. |
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| Quality control | You usually see the run when it arrives. Pre-shipment inspections cost extra and need to be arranged separately. Recourse on a bad run is hard. | We see the run before it leaves. We catch most issues; when something does go wrong, it is ours to fix, not yours to chase. |
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| Accountability | Spread across the factory, the agent, the freight forwarder, the courier. When something is off, it can take days to work out whose problem it is. | One team, one inbox, one accountable point of contact from first message to delivered pallet. |
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| Total time cost to you | High. You become the project manager: sourcing, files, QC, shipping, chasing. That time has a cost, even if it doesn't sit on the invoice. | You make the brand decisions; we run the project. Octopak costs more on the unit; the trade-off is the hours you get back. |
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